The Research

  • When asked what most impacts their trust level with a company, consumers ranked customer service as #1, and 48% of consumers expect special treatment for being a good customer.

  • 52% of customers say they have made an additional purchase from a company after a positive customer service experience.

  • 33% of customers have left a business relationship due to perceived lack of personalization. Intentional gifting could make all the difference in building trust and establishing loyalty.

Client Gifting is one of the most effective ways to build trust and a good customer service experience. Club Encourage Gifts prides itself on creating personalized, custom gifts perfect for any clientele. Let us help you create a corporate gifting program for your business today!